Customer Service

Who and how soon do I contact if I notice a problem?


Rockfield Landscape is committed to maintaining the highest standards of service quality, and we encourage clients to notify us immediately if they observe any concerns with our work. The most effective way to report issues is by email to service@rockfieldlandscape.com, which ensures your concern is properly documented and promptly addressed by our management team.

While our crews operate on carefully planned routes that may not allow for immediate same-day remediation, we prioritize addressing service concerns as quickly as possible. Our management team reviews all reported issues promptly, and we maintain open communication throughout the resolution process. This systematic approach ensures that every concern receives appropriate attention while maintaining efficient service delivery for all clients.

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